Skip to content
Menu

pro2desk for plumbing, heating and air conditioningFaults, maintenance, visits.

In development. You cannot use pro2desk yet.

Write to hello@pro2desk.com
The week in the office of Yılmaz Sanitär & Heizung, Monday to Friday, one row per person: Ayşe Demir, Katrin Weiss, Emre Aksoy, Mert Yılmaz. Each visit shows its place and its kind: repair, maintenance, installation, survey, renovation. On top the row of visits nobody has, with Lindenhof 8 on Wednesday and Ahornhof 5 on Friday.
The planning on the phone, Wednesday, 11 November: Lindenhof 8, emergency service, 10:00 to 12:00, has nobody. Lot says: Ayşe Demir is free from 10:00 to 12:00. Below, Ayşe Demir with a maintenance visit that has run since 08:04 and an installation, then Katrin Weiss and Emre Aksoy with an installation that is running.

How it will look. A design with sample data; the screens are in German.

Your words.

Five words: in general and in the template Plumbing, heating and air
General In your trade
Mitarbeiterteam member Monteurfitter
Einsatzortsite Objektbuilding
Objektobject Anlagesystem
Nachweisproof Arbeitsberichtwork report
Kundecustomer Kundestayscustomer

For you the “Objekt” is the house. So the heating in it is called “Anlage”.

The first templates are written for firms in Germany, in German. Each word's meaning stands under it.

The other six words

Auftrag (job), Einsatz (visit), Angebot (quote), Wartungstour (maintenance round), Projekt (project), Wartungsvertrag (maintenance contract).

Seven job types in the template.

Each brings its checklist and its papers. 18 more wait in the library.

  • Plumbing repair (toilet, cistern, trap, angle valve)
  • Replacing a tap
  • Fixing a leak
The other four job types
  • Blocked drain: pipe cleaning
  • Heating fault
  • Radiator: bleeding, replacing the valve, replacing
  • Replacing the pressure reducer or the house water filter
How more are added

During setup pro2desk will ask: “Was macht Ihr Betrieb?” (what does your firm do?) Heating maintenance, bathrooms, heating replacement and heat pumps, pipe cleaning and camera, air conditioning and ventilation: each answer switches on its job types.

Three of 21 papers.

  • Work reportWhat was done, how long it took and with which material. With photos, confirmed on site.
  • Maintenance record for the heat generatorChecked, cleaned, replaced, measured. The values of this maintenance and of the last stand side by side.
  • Invoice to a private householdLabour and material stand on separate lines.

DesignedThe template is a design. No firm of your trade has checked it yet.

The visit at the Wendt family on the phone: remove the old tap, done 14:12. Fit the new tap, done 14:19. Check the connections for leaks, open. Two photos, the third is missing. The confirmation of the customer Carla Wendt is still missing.
The work report comes from the visit: steps, photos, confirmation.

What you change yourself.

Words, job types, checklists, fields and the menu. The trade's template stays as it is.

Designed
pro2desk at a glance
What the sample firm changed

Yılmaz Sanitär & Heizung says “Techniker” (technician) instead of “Monteur”, plans 90 instead of 60 minutes per visit and has hidden “Klimaanlage Wartung” (air conditioning maintenance).